Membership Rules

PRELIMINARY INFORMATION FORM

1.SUBJECT

The subject of this Sales Agreement Preliminary Information Form is the rights and obligations of the parties in relation to the sale and delivery of the product(s) with the specifications and sales price stated below, sold by the SELLER to the ORDERING PARTY/BUYER, pursuant to the provisions of the Consumer Protection Law No. 6502 - Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188). By accepting this preliminary information form, the BUYER pre-acknowledges that if the BUYER approves the order, they will be obliged to pay the order amount and any additional charges such as shipping fees, taxes, and have been informed about this.

2. SELLER INFORMATION

Title MOOD FİT DOĞAL ÜRÜNLER TİCARET LİMİTED ŞİRKETİ 
Address GÖZTEPE MAH. BESTEKAR ZİYA SK. RIZA BEY APT NO: 2 İÇ KAPI NO: 8 KADIKÖY/ İSTANBUL
Phone 0533 398 02 61
Email [email protected]

3. BUYER INFORMATION (Hereafter referred to as BUYER.)

Person to be delivered:
Delivery address:
Phone:
Fax:
Email/Username:

4. ORDERING PARTY INFORMATION (Hereafter referred to as ORDERING PARTY.)

Name, surname/Title:
Address:
Phone:
Fax:
Email/Username:

5. PRODUCT/PRODUCT INFORMATION SUBJECT TO THE CONTRACT

5.1 Basic characteristics (type, quantity, brand/model, color, quantity) of the good / product(s) / service are available on the SELLER's website. You can review the basic characteristics of the product during the campaign period. It is valid until the campaign date.

5.2 The listed and announced prices on the site are the sales price. Announced prices and promises are valid until updated and changed. Time limited announced prices are valid until the end of the specified period.

5.3 The sale price, including all taxes, of the good or service subject to the contract is shown in the table below.

Method of Payment and Plan

Delivery Address

Person to be Delivered

Invoice Address

Order Date

Delivery Date

Delivery Method

The shipping fee, which is the product shipment cost, will be paid by the BUYER.

6. GENERAL PROVISIONS

6.1. The BUYER acknowledges, declares, and undertakes that they have read and are informed about the basic characteristics, sales price, and payment method of the product subject to the contract, and the preliminary information regarding delivery on the SELLER's website, and have given the necessary confirmation in the electronic environment. The BUYER's electronic confirmation of the Pre-Information indicates that before the establishment of the distance sales contract, the BUYER has acquired the address to be given by the SELLER, the main features of the products ordered, the products' all-inclusive price, payment, and delivery information accurately and completely.

6.2. Each product subject to the contract is delivered to the BUYER or a person and/or organization present at the address indicated by the BUYER within the period in the preliminary information section on the website depending on the BUYER’s place of residence, provided it does not exceed the 30-day legal period. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

6.3. The SELLER acknowledges, declares, and undertakes to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order, with any warranty certificates and user manuals, free from all kinds of defects, in line with the legal regulations, with the information and documents required by the job, in accordance with the principles of correctness and honesty, to maintain and enhance service quality, to act with care and foresight during the performance of the work.

6.4. The SELLER, with the explicit permission of the BUYER, may supply a different product of equal quality and price by informing the BUYER before the time of contractual fulfillment expires.

6.5. In the event that the SELLER cannot fulfill its contractual obligations because the product or service requested via the order becomes impossible to perform, the SELLER acknowledges, declares, and undertakes, within 3 days following this date of learning, to inform the consumer in writing and to return the total amount to the BUYER within 14 days.

6.6. The BUYER accepts, declares and undertakes that they will electronically confirm this Preliminary Information Form for the delivery of the product subject to the contract, and that the SELLER’s contractual obligation to deliver the product will end in the event of non-payment of the product price and/or its cancellation in bank records for any reason.

6.7. If the relevant bank or financial institution fails to pay the SELLER the product price due to unauthorized use of the BUYER’s credit card by unauthorized persons after the delivery of the product to the BUYER, or the person and/or organization at the address indicated by the BUYER, the BUYER will deliver the product subject to the contract to the SELLER within 3 days, and the shipping expenses will be borne by the BUYER.

6.8. In the case that the delivery of the product subject to the contract cannot be carried out within due time due to force majeure, unforeseen in advance, and out of the control of the parties, the SELLER accepts, declares and undertakes to notify the BUYER about this situation. The BUYER also has the right to demand from the SELLER to cancel the order, replace the product with an equivalent (if any), and/or delay the delivery period until the impairing situation is corrected. If the BUYER’s order is cancelled, the product amount is paid back to them in cash and in full within 14 days for payments made by cash. For payments realized through a credit card, the product amount is returned to the related bank within 14 days after the order is cancelled by the BUYER, and the BUYER is informed that it can take an average process of 2 to 3 weeks for the bank to reflect the amount back into the BUYER's account and that the BUYER cannot hold the SELLER responsible for any possible delays after this return period.

7. INVOICE INFORMATION

Name/Surname/Title

Address
Phone
Fax
Email/Username
Invoice delivery: The invoice will be delivered with the order to the invoice address during order delivery.

8. RIGHT OF WITHDRAWAL

8.1. Within the scope of distance contracts for the sale of goods, the BUYER may exercise its right of withdrawal from the contract by refusing the goods without assuming any legal or penal liability and without any justification, provided that it notifies the SELLER within 14 (fourteen) days from the delivery date to them or to a third party at the address indicated. For distance contracts regarding service provision, this period starts from the contract signing date. In service contracts initiated with the consumer’s approval before the expiration of the withdrawal period, the right of withdrawal cannot be used. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this agreement, the BUYER acknowledges being informed about the right of withdrawal in advance.

8.2. To exercise the right of withdrawal, a written notice must be sent to the SELLER via registered mail, fax, or e-mail within the 14-day period, and the product must not be used within the framework of the "Products for which the Right of Withdrawal Cannot Be Exercised" provisions set forth in this contract. If this right is used,

8.2.1. The invoice of the product delivered to the third party or BUYER (If the invoice of the product to be returned is corporate, it should be sent along with the return invoice issued by the institution during the return process. Order returns billed to companies cannot be processed without issuing a RETURN INVOICE.)

8.2.2. Return form,

8.2.3. The products to be returned must be delivered complete and undamaged together with their box, packaging, standard accessories if any.

8.2.4. The SELLER is obliged to return all payments collected including delivery charges, if there are any charges, to the consumer within 10 days following the receipt of the withdrawal notice and is obliged to accept the goods within 20 days.

8.2.5. If the value of the goods decreases due to a reason arising from the BUYER’s fault or becomes impossible to return, the BUYER is obliged to compensate for the SELLER’s losses proportionate to their fault. However, the BUYER is not responsible for the changes and deteriorations that occur if the product or goods are used properly within the withdrawal period.

8.2.6. If the amount of the campaign limit organized by the SELLER due to the use of the right of withdrawal is reduced, the discount amount used within the scope of the campaign is cancelled.

9. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

9.1. a) Contracts for goods or services whose prices are subject to fluctuations in the financial markets and are not under the control of the seller or provider.

b) Contracts for goods prepared in accordance with the consumer’s requests or personal needs.

c) Contracts for perishable goods or goods with a risk of expiry.

d) Contracts for the delivery of goods that cannot be returned due to health and hygiene reasons, once the protective elements like packaging, tape, seal, package are opened after delivery.

e) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.

f) Contracts for books presented in a physical environment, digital content, and computer consumables like data recording and data storage devices once the protective elements have been opened after delivery.

g) Contracts for the delivery of non-periodical publications like newspapers and magazines apart from those provided under a subscription agreement.

h) Contracts regarding leisure activities planned for a specific date or period, such as accommodation, transporting goods, car rentals, food and beverage provision, and entertainment or leisure activities.

i) Contracts regarding services that are instantly performed in an electronic environment or intangible goods instantly delivered to the consumer.

j) Contracts regarding services commenced upon the consumer’s approval before the right of withdrawal expires.

For the return of cosmetics and personal care products, lingerie products, swimsuits, books, replicable software and programs, DVDs, VCDs, CDs, and tapes and stationery consumables (toner, cartridge, ribbon, etc.), items must be unopened, untested, undamaged, and unused.

9.2. The BUYER can apply their complaints and objections to the consumer arbitration committee or the consumer court at the place where the consumer’s residence is located or where the consumer transaction is conducted within the monetary limits prescribed in the regulation. The information regarding the monetary limits is explained below:

Effective from 01/01/2017, the value for applying to consumer arbitration committees for 2017 is:

a) District consumer arbitration committees for disputes under 2,400 (two thousand four hundred) Turkish Liras,

b) In provinces with metropolitan status, provincial consumer arbitration committees for disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred ten) Turkish Liras,

c) Provincial consumer arbitration committees in provinces without metropolitan status for disputes under 3,610 (three thousand six hundred ten) Turkish Liras at the centers of provinces without metropolitan status,

d) Provincial consumer arbitration committees in districts tied to provinces without metropolitan status for disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred ten) Turkish Liras have been authorized.

This agreement is made for commercial purposes.